Gestione help desk

• 1. SupportSmith SDK

  Autore: Cybele Software  Categoria primaria: Comunicazioni Internet  Tipo prodotto: Componente / ActiveX OCX / ActiveX DLL

  Easily add remote support to your applications. SupportSmith SDK is a set of ActiveX, .NET ready components to integrate the SupportSmith architecture into your applications. SupportSmith allows you to add live remote customer support to your solutions or create plugins for the SupportSmith client. It also provides you with secure SSH2-enabled firewall/NAT-friendly communication infrastructure suitable for many other peer-to-peer communication scenarios.   Vedi altro

• 2. SupportSmith

  Autore: Cybele Software  Categoria primaria: Comunicazioni Internet  Tipo prodotto: Applicazione

  Easily add remote support to your applications. SupportSmith is an integrated platform that provides Remote Assistance and Remote Access to another desktop with no network barriers. This means you can safely and instantly connect to any other PC over the Internet, giving you unlimited access to  provide and give customer support, chat, transfer files and even give presentations remotely. SupportSmith gives you: Remote Desktop control, Remote Desktop sharing, Remote Presentation facility, Live Customer Support procedures, File Transfer, Remote Shell / Telnet and Chat. It also enhances Microsoft Remote Desktop and Microsoft Remote Assistance software. SupportSmith doesn't require network configurations and provides excellent security.   Vedi altro

• 3. WhosOn

  Autore: Parker Software  Categoria primaria: Siti Web  Tipo prodotto: Applicazione

  Track, engage and chat to visitors on your website. WhosOn is a tool for monitoring Web site visitor activity in real time. You can add live help to your site, get detailed traffic statistics and web analytics reports, and get real time page error  and click-fraud alerts. WhosOn will help you to improve the effectiveness of your website and increase sales by providing live person interaction with your visitors.   Vedi altro

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